Furious restaurant owner explodes at ‘self entitled’ customer after review claimed the food was not spicy enough
Some like it hot – but others would prefer it even hotter.
A patron at Chinese restaurant Wang Tulum in Tulum, Mexico, was left red-faced after her visit – and it wasn’t from too much chili.
Anvita Kotha left a three-star review for the hole-in-the-wall restaurant, saying while she was disappointed that the dish wasn’t spicier, she enjoyed her experience nonetheless.
‘We ordered the dan dan noodles and the dumplings in chili oil,’ she wrote on the review, which has since been widely shared online.
‘Frankly, it wasn’t spicy and not our cup of tea. I wouldn’t say that it’s bad food, but it also wasn’t spicy despite getting extra chili oil and even adding salt,’ she wrote.
However, she said the eatery used ‘premium matcha powder’ for their lattes which was ‘pretty great,’ before adding they have outdoor seating.
However, Kotha appeared to have struck a nerve, with the restaurant owner savagely hitting back with a sassy response, telling her she should respect the way it makes its food.
‘I didn’t know we had to have a requirement that our chilli oil needed to be spicy? Oh Anvita is coming let’s cater to her because she’s some Google guide!!!’ the owner wrote sarcastically, in a post riddled with spelling errors.
A patron at Chinese restaurant Wang Tulum in Tulum, Mexico, was left red-faced after her visit – and it wasn’t from too much chili (stock image)
Anvita Kotha left a three-star review for the restaurant, saying while she was disappointed that the dish wasn’t spicier, she enjoyed her experience nonetheless
‘Sorry how about have some respect that restaurants are allowed and should only cater to the owners needs, not just the customers,’ they slammed.
The owner didn’t stop there continuing their rant, calling the customer ‘self entitled.’
‘We didn’t wake up and think of lets cater our dishes to these self entitled people… open your own damn restaurant…
‘Think before you review and realize no business is responsible to cater to Anvita. How about open your own restaurant and will see what your food taste like,’ they wrote.
‘So we will not be listening to you because we don’t cater your tastes.’
The reviews caused a divide online, with some people praising the owner for standing up for themselves, while others noted he often responds to any mildly negative reviews.
‘Nah this restaurant owner is crashing out for no reason,’ was one person’s opinion.
‘The problem is a three-star review can kill a business. Even though three stars is meant to say just average,’ pointed out someone else.
The patron gave the hole-in-the-wall restaurant (pictured) three stars, and said she wishes the dish was spicier
The owners rant online had mixed reviews, some saying it made them want to visit it more
Kotha appeared to have struck a nerve, with the restaurant owner savagely hitting back with a sassy response, telling her she should respect the way it makes its food
Despite the food note being spicey enough, the customer said the eatery used ‘premium matcha powder’ for their lattes which was ‘pretty great’ (stock image)
‘I appreciate her review because if I was in the mood for spicy I would know to avoid the dan dan noodles and he’s got a point but calm the f**k down,’ another potential customer wrote.
‘As someone running a service business in India, I believe customers matter immensely — but true hospitality is built on mutual respect, not one-sided rule,’ commented someone else.
Others said it made them want to visit the restaurant even more.
‘This is some kind of great marketing tactic because now I wanna go to that restaurant,’ joked someone else.
