Thousands of users are reporting that Amazon’s website is down, leaving shoppers with page errors when they attempt to access the site.
According to Downdetector, there were more than 18,000 reports of problems with Amazon’s site beginning around 2:15 p.m.
The reports started to decline around 2:20 p.m., but still remain in the 15,000 range as of this report.
Shoppers complaining on social media said they were experiencing issues with checkout and payment errors, incorrect or fluctuating prices on items, and problems when attempting to update their shipping locations or locate their store inventories.
Some have complained that they cannot complete their purchases on the site.
App users have also run into problems. Some users reported receiving a message on the app noting possible service disruptions.
“We’re sorry if you’re experiencing issues while placing an order. We’re working to fix this as quickly as possible. Please try again later, or visit this Customer Service home for more help,” the message says.
The Amazon Help account on X is responding to users who are affected by the outage.
“Hello. We’re sorry that some customers may be experiencing issues. We appreciate your patience as we work to resolve the issue,” an individual by the name of Grayling wrote in response to a user complaint.
