Hundreds of customers of several banks, including TD Bank, as well as the popular cash transferring service Zelle are unable to login to their accounts or send payments today, according to DownDetector.
Other banks affected by this glitch include, but are not limited to, Ally Bank, Bank of America, NBT Bank, Flagstar Bank, Cadence Bank, Webster Bank, Park National Bank and Northwest bank.
As of 8am ET this morning, nearly 800 people reported issues with TD bank and Zelle. By 10am, customers of other major banks began reporting similar issues.
In a post on social media, a TD Bank representative said that its Technical Support team is aware of the issue and is ‘working diligently’ to resolve it.
A representative for Webster Bank also told local New York City news station PIX11 News that the issues appeared to be due to a third party vendor.
‘A third party vendor is experiencing a datacenter incident that is impacting Webster and other banks,’ the spokesperson said.
‘We are working diligently with our vendor to resolve any technology access issues our clients may be experiencing as quickly as possible.’
Since 2017, Zelle has become the go-to peer-to-peer payment system in the country, even as they compete with rivals Venmo and Cash App.
Hundreds of customers of TD Bank, Zelle and several other banks are unable to login to their accounts or send payments today, according to DownDetector
Last year, Zelle processed over $1 trillion in payments across 3.6 billion different banking transactions.
As of 2025, over 2,200 different banks and credit unions in the US offer customers the ability to use Zelle through their own banking apps – accounting for 98 percent of the company’s financial transactions.
As of April 1, Zelle, which has 150 million customers in the US, no longer allows users to make payments through their stand-alone app. Instead, the service is integrated directly into users’ banking apps.
Customers affected by this outage expressed outrage on social media.
One X user wrote: ‘it is unconscionable how a national bank’s Zelle is down almost on a weekly basis as it is today! I for one am absolutely sick of it and will start looking for a better option for my banking needs if this continues,’ tagging Citizens Bank in the post.
‘Ummm I need to pay my bills, fix Zelle!!’ another posted, tagging Navy Federal Credit Union (NFCU).
Just after 10am ET, NFCU responded to another user who claimed they could not access Zelle or the bank’s mobile app.
NFCU said its technical team is actively working to resolve the issue with Zelle, but that it hasn’t received reports of an outage with its Mobile App.
The bank recommended uninstalling and reinstalling the app to try and resolve the sign in issues.
