Dr. Mustafa Madbouly, Prime Minister, reviewed a report submitted by Dr. Tariq Al -Rifai, Assistant Secretary -General of the Council of Ministers for Complaints and Citizens, regarding models of the responses of the government complaints system, in cooperation and coordination with the Ministry of Health and Population, University Hospitals, and the Egyptian Ambulance Authority, for a number of cases that require medical interventions. Receiving and monitoring citizens ’complaints, requests and disadvantages, in an effort to achieve the best possible responses to their owners in coordination with the competent government agencies, on top of which is related to the health sector that is receiving great attention by President Abdel Fattah Al -Sisi, President of the Republic, noting the continuing directives of the government to intensify efforts in this sector, to improve the level of services provided to citizens, thanking all ministries And the cooperating authorities with the system in the performance of its mission. The unified government complaints system responded to a number of urgent medical and humanitarian cases, which seek the speed of providing medical care, reviewing examples of these cases; Where it included: The distress of a resident of the Mahalla Al -Kubra Center – Gharbia Governorate, his 15 -year -old son suffers from curvature of the spine that caused pressure on the lung and disabilities Without awareness days, and without knowing the medical reason for that. Surgeons. It is reserved in one of the private nurseries centers, and in need of transferring it to a specialized government hospital with the medical service required for the child, and finally the distress of a resident of the village of Al -Masid Al -Abyid, the Ahnasia Center, Beni Suef Governorate, his newborn son suffers from an esophagus, and is reserved in a nursery in one of the hospitals that are not available in the required medical service, and seeks his transfer to any government hospital Surgery. It has the necessary medical care to deal with their health conditions.
& nbsp; Sectors, especially the health sector.
