Field teams roam Abu Simbel and Toshka to register beneficiaries for comprehensive health insurance

I continued The General Authority for Comprehensive Health Insurance is making intensive efforts to register and update beneficiary data in Aswan Governorate, the most recent governorate that witnessed the official operation of the comprehensive health insurance system last July.
In implementation of the directives of the political leadership to ensure that the integrated medical service reaches all the people of Egypt without exception, Aswan Governorate is witnessing intensive efforts from the field work teams of the General Authority for Insurance. Comprehensive health care services to register and update citizens’ data, and extend the umbrella of health protection to every home in the governorate.
The authority explained that it pays special attention to the far and remote areas within Aswan Governorate, to ensure that health services reach all citizens without exception by supporting these areas with active field teams that include trained and experienced personnel, capable of completing registration and providing services with high efficiency.
The authority indicated, These teams work intensively to cover the needs of citizens in the shortest possible time, then return to their original locations after the service is stabilized and its provision is completed to all beneficiaries, stressing that the goal is for the comprehensive health insurance system to run smoothly and without any field problems.
In implementation of the directives of Dr. Ihab Abu Aish, Vice Chairman of the Board of Directors of the General Authority for Comprehensive Health Insurance, an integrated team from the Registration and Issuance Department of the General Authority for Comprehensive Health Insurance immediately moved to Beneficiaries, to the tourist city of Abu Simbel, located about 280 kilometers south of the city of Aswan, with the aim of accelerating the pace of registration and updating the data of families benefiting from the new system.
May Farid, Executive Director of the General Authority for Comprehensive Health Insurance, confirmed that these efforts come within the authority’s plan to ensure comprehensive coverage for citizens in Aswan Governorate, in a way that ensures an accurate inventory of data. And updating it continuously, in line with the state’s direction towards building a unified and comprehensive database for health services in Egypt.
She stressed that the authority relies on a flexible mechanism that ensures that the service reaches citizens in all regions, through mobile teams sent to places that need urgent support or quick services, noting that the authority was keen to provide all the technical and administrative capabilities to those teams, and to provide awareness to citizens about the importance of registering and receiving cards. Utilization, with the activation of the medical referral system to direct cases that need advanced interventions to specialized hospitals.
Dr. Souad Abdel Majeed indicated that the authority sent a team to train workers in the Aswan branch and the outlets, on effective communication skills and problem-solving methodology, and to visit some of the outlets to ensure the administrative discipline of the workers, supervisors, and outlet specialists, and to review the course. Documentary work related to referrals, evaluating the performance of employees, and measuring user satisfaction at the level of service.
She added that the city of Abu Simbel includes two outlets for providing services; One of them is inside Abu Simbel International Hospital and the other is in the family medicine unit, while services are provided to the residents of the Toshka area, which is about 40 kilometers away, through the Abu Simbel tourist port, stressing that despite the logistical challenges and long distances, the team’s efforts did not stop, but rather coordination took place to ensure that the service reached all citizens without exception.
The authority’s advisor indicated that the mission began by assigning port specialists from With competence and experience to carry out a mobile field mission for one week within the Abu Simbel Family Medicine Unit, where the team succeeded in registering and updating the data of 2,300 family files to date, while referring cases that need advanced services to Abu Simbel International Hospital, affiliated with the Health Care Authority.
She continued: This mission came as a continuation of the first days of work, as during the last period work began in Abu Simbel with a system of regular shifts that continued for Over the course of two weeks, three days a week, during which the team was able to register 2,608 family files, while the plan aims to reach more than 7,000 beneficiaries during the current phase, including all residents of the city and its areas. Aswan, representing 1,201,223 beneficiaries.
The authority indicated that the printing and distribution of these cards comes in implementation of the political leadership’s mandate to quickly enable citizens to obtain the service without delay, explaining that an urgent plan has been developed to cooperate with government agencies, civil society and places of worship to deliver the cards as quickly as possible.
The authority, represented by Dr. Ayman Abdullah, branch director, was keen Aswan, in full coordination with a number of community and religious entities in the governorate to ensure that the cards reach all citizens easily, and the cooperation included the imams of mosques, the Church of Saint Mark in Shamakhiya, the Charity Association in Al-Mammariyya, the Nahda Association, the Salamoun Village Hostess, and the Al-Fouadiya Village Mosque, in a step that reflects the societal dimension of the National Comprehensive Health Insurance Project, which aims to enhance health solidarity. And social justice among citizens.
Dr. Ayman Abdullah, Director of the Aswan Branch, indicated that the total number of cards that have been actually delivered so far has reached about 234,471 cards, representing 85.4% of the total printed cards, while the Authority aims to complete the distribution of the remaining percentage during the current month, while continuing to work in its affiliated outlets, Care Authority units, and technological centers. In the governorate.



