Middle East

Gulf Bank Introduces HR Hub: Advancing Employee Experience in the Digital Era

On this occasion, Ms. Salma Al-Hajjaj, General Manager of Human Resources at Gulf Bank, said: “The Human Resources Center is distinguished by being a central system for all services, and equipped with extensive features to simplify workflow and improve efficiency in all employee transactions. . This saves time and effort, which positively affects the quality of services it provides to customers. In addition, it is available in Arabic and English to promote inclusivity and ensure that employees of different nationalities can access necessary services.

She stressed that the new system provides a great deal of flexibility and customization options, allowing employees to adapt the features according to their preferences for a more personalized and efficient experience. Moreover, it supports the Bank’s efforts to promote the principles of environmental sustainability by reducing, and eventually eliminating, the use of paper.

Al-Hajjaj pointed out that “the system provides uninterrupted access to vital human resources services at any time and from anywhere, whether employees are in the office or working remotely.” Ensuring they are always well informed and connected with all updates. We are committed to providing an ideal work environment for our employees and helping them develop and achieve.

She pointed out that the new system provides employees with immediate access to basic human resources documents and resources, in addition to the latest bank announcements and news. Additionally, it offers self-service options, including viewing salary details and submitting leave requests, along with administrative services such as approving leaves, reviewing team details, and assigning tasks to other employees.

Gulf Bank’s vision is to be the leading Kuwaiti bank in the future. The Bank continually works to engage and empower its employees as part of an inclusive and diverse workplace in recognition of the role of each employee in achieving excellence for customers and serving the community as a whole. Through its extensive network of branches and innovative digital services, Gulf Bank can give its customers the freedom to choose how and where they conduct their banking transactions, all while ensuring a simple and seamless banking experience.

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  • Source of information and images “arabtimesonline

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