Turmoil at five-star apartment hotel One Global Resorts: Debt collectors called in as report reveals shocking unpaid levies and luxury amenities are abruptly cut off

A five-star apartment hotel in inner Sydney, famous for housing the Married At First Sight couples during filming, has been forced to shut its luxury amenities because of an unpaid strata bill. 

Colourful property developer Iwan Sunito is caught in the escalating dispute, with strata records leaked to the Daily Mail claiming that approximately $320,000 in unpaid levies had been referred to debt collectors.

Guests and residents at One Global Resorts, in Zetland’s ritzy Green Square precinct, have been locked out of the building’s infinity pool, jacuzzi, sauna and gym since October 26.

Seventeen days later, the facilities remained closed. It is understood the disruption has forced the hotel to turn away prospective bookings from high-profile guests and sports teams.

Documents obtained by the Mail show tensions at the complex stretch beyond the latest closure, with committee records detailing disagreements over shared expenses, a costly air-conditioning repair, and the hotel’s alleged use of a residents’ bicycle room for housekeeping storage.

The most recent minutes reviewed, dated September 16, 2026, record that the strata committee was told that the hotel owner had failed to pay levies since April. 

Arrears were approaching approximately $320,000 and continuing to grow, according to the minutes.

The debt was referred for collection, while the building management committee has given the owner’s representative 14 days to explain the non-payment and propose an acceptable repayment arrangement.

The records also flagged consequences for the building if the impasse continued.

Should payment or a satisfactory arrangement fail to materialise before November, the building management committee could be required to consider reducing certain non-essential services involving personnel.

Weeks after the strata meeting, residents and hotel guests were notified that access to the leisure facilities had been cut off.

A notice on the hotel’s website offers visitors a maintenance explanation, with no reopening date.

‘Our jacuzzi, outdoor pool, sauna and gym are currently closed for maintenance until further notice. We apologise for any inconvenience and thank you for your understanding,’ it reads.

The Daily Mail understands the closure is linked to the unpaid levy dispute.

The September minutes do not record a decision to close the pool or gym. They do, however, reveal the financial pressure facing the building before access was restricted.

For Sunito, the dispute places the spotlight on a property whose facilities have become familiar to viewers of one of Australia’s biggest reality TV shows.

The hotel accommodates Married At First Sight participants during filming, with its pool and sauna featuring in scenes for the controversial Channel Nine series.

Those same amenities are a drawcard for paying guests, making their prolonged closure a commercial headache for the hotel.

The leaked records also reveal a broader battle over how costs are divided between the residential and commercial parts of the complex.

In September, the residential owners corporation was continuing a dispute resolution process over the building management committee’s allocation methodology.

The minutes record that owners were pursuing negotiation to minimise costs, with the objective of securing a fairer allocation of shared expenses affecting Residential One.

Earlier records show how substantial those disagreements had become.

Minutes from June 2, 2025, describe a faulty chiller plant primarily servicing the retail and hotel components, with repairs estimated at approximately $400,000.

According to the residential committee’s account, its contribution under a proposed new strata management statement would be approximately 1 per cent.

However, the minutes record that non-residential members intended to proceed with the repair under the existing allocation, which would leave Residential One bearing around 40 per cent of the cost.

The same meeting recorded a $122,000 compensation claim by Residential One concerning allegedly incorrect gross floor area figures.

There was also friction over a space intended for residents to store their bicycles.

The June 2025 minutes allege One Global Hotels had been using the bike room to store linen and housekeeping materials without the owners corporation’s consent since 2023.

The committee commissioned a valuation and resolved to seek compensation once the final report was received.

According to the minutes, the arrangement had left the residents’ amenity unavailable without the owners corporation’s approval.

Together, the records reveal disputes over both the cost of running the complex and access to its shared spaces.

Asked about the report, TBA Strata declined to discuss its contents.

‘TBA Strata does not comment on, confirm or discuss the contents of reports prepared for its clients,’ it said in a statement to the Daily Mail.

For residents and guests, the immediate question remains when the pool, sauna and gym will reopen.

The hotel’s public notice says the closure will continue until further notice.

This isn’t the first time Iwan has been in the headlines. 

Sunito previously made news over his bitter falling-out with former Crown Group business partner Paul Sathio, which became an unlikely social media sensation.

The property developer shared a video captioned ‘CAUGHT RED-HANDED,’ showing him confronting two employees in an office, with one seen removing stacks of documents from a drawer.

The footage attracted millions of views and renewed interest in the collapse of the property empire the pair had built over more than two decades.

In accompanying posts, Sunito alleged documents had disappeared and accounting records had been deleted during the breakdown of the partnership. Those allegations remain contested, and the Daily Mail makes no suggestion of wrongdoing by Sathio or the employees shown.

The corporate fallout also involved the Green Square hotel, previously known as Skye Suites, which was subsequently transferred into Sunito’s ownership and incorporated into his One Global business.

Sunito has publicly portrayed the property as central to his comeback following Crown Group’s collapse.

In an Instagram post, he described reclaiming Green Square in 2024 as providing ‘the foundation for a new beginning’.

When contacted by the Daily Mail, Sunito said the hotel continued to perform strongly, with occupancy almost at capacity.

‘One Global Resorts Green Square continues to perform exceptionally well, with occupancy surging above 95 per cent,’ he said.

‘Our guests love the peaceful, double-glazed accommodation, direct access to Green Square Station, just one stop from Central and two stops from Sydney Domestic Airport, as well as the vibrant addition of One Muse café, bar and gallery.’

His response did not address the $320,000 in levy arrears recorded in the September minutes, the reason for the facilities’ closure, or when they would reopen.